If you need to change or cancel your order, please contact us within 24 hours of placing the order at thesareequeen.com. You may also send an email on  info@thesareequeen.com

Made To Order/Customized Items Cannot Be Returned or Cancelled After 24 Hours of Placing the Order.

Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.

RETURNS & EXCHANGE

DOMESTIC RETURN AND EXCHANGE POLICIES

In the unlikely event that something you ordered from thesareequeen.com is damaged or defective, or if product delivered is different from what you had expected in size or style, you may return the product as we offer free returns. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging and price tags. We accept returns of the product within 3 days from the date on which your order was delivered and refund will be done in 5-8 bank working days. Please contact us on info@thesareequeen.com

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INTERNATIONAL RETURN

We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at info@thesareequeen.com within 48 hours of receiving the order.

Refunds on international orders do not include duties, taxes and tariffs paid by customer.

 Cancellation Policy

 After placing an order, if for some reason you need to cancel the order then it has to be done within a period of 24 hours since the time the order has been placed. To cancel the order, you need send an email to info@thesareequeen.com or WhatsApp on +9183309 69090.